Matthews Law is proud to announce its involvement in a new life-saving system, which provides emergency services with the probable location of a caller when they dial 111 from a mobile phone.
In its first two months, the system has already had a positive impact, enabling emergency services providers to respond more quickly to emergency events from mobile phones. A joint press release by Police Minister Paula Bennett, Communications Minister Simon Bridges and Internal Affairs Minister Peter Dunne (9 July 2017) noted:
“The new system has been vital in helping to identify the location of callers in instances where the caller hasn’t been able to speak, where the call has been cut-off before the operator could get more information about the caller’s location or where the caller doesn’t know their exact whereabouts” (Police Minister Paula Bennett)
According to the press release, since the system was introduced, more than 145,000 genuine 111 calls have been made to emergency services and around 20 per cent of these calls involved operators using the system to help them get more accurate information about a caller’s location.
The Ministry of Business, Innovation and Employment (MBIE) worked closely with mobile network operators and emergency services providers to put in place a series of contracts to enable the new service.
Matthews Law’s involvement in the project was to support 2degrees in relation to its arrangements with MBIE and other key service providers, including Google and Datacom.
Further information on the Emergency Caller Location Information system is available on the MBIE website.
A copy of the joint press release is available on the Beehive website.